Your waiters simply enter the bank transaction reference number or scan/upload a receipt screenshot in the PayLens dashboard. The system instantly cross-references the transaction against secure bank notification data and returns a verification status in less than 2 seconds.

No, PayLens does not process or hold any customer funds. All payments are done externally. Customers pay directly to your business's bank account (e.g., CBE) or mobile wallet (e.g., Telebirr) using their own banking app, and your staff verifies the receipt reference securely using PayLens.

Yes, you can configure your business profile, customize slogans, add store taglines, and define custom footer notes that print on receipt verification slips. This keeps your brand front and center.

Yes. PayLens supports role-based workspaces. You can create staff accounts with restricted access—such as Cash Managers (who verify payments and manage registers) or Waiters (who scan receipts)—ensuring security and control.

PL AI is an intelligent business assistant built for authorized managers. It allows you to ask questions about your store's operations—such as summarizing today's revenue, identifying high-volume sales periods, or searching for transaction patterns—saving you time on bookkeeping. Customers never have access to PL AI.